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Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
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Anna-Maria Yiannikos
Детали курса
Лекторы
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47мин
Урок
Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
Anna-Maria Yiannikos0:01
Introduction and Role of Patient Management
3:04
80‑20 Rule and Ideal Patient Profile
9:20
Handling Complaints and Excessive Questions
17:06
Fear, False Beliefs, and Price Objections
26:44
Negotiation Techniques and Conflict Resolution
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...в год
Что включено в
Этот урок
Детали
47мин
0.75 CE Credits

Английский
Доступ к записи на период Премиум
Программа урока
– The principles of the 80/20 rule. Application in clinical scenarios
– Identify and address problems and concerns of patients to regain control and empower your practice
– The 5 steps of dealing with patient complains
– The 5 steps to solve problems with courtesy and care
– Enhance the ability to understand your patients' concerns and needs
– Master effective communication. Practical communication skills to engage with patients
– Strategies to setting and maintaining boundaries with your patients
– Promote a professional and respectful environment within your practice
– Strategies to maintain high energy levels and a positive outlook. Manage difficult patients with confidence and poise.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

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