Программа урока
El conflicto con el cliente se produce cuando los intereses del cliente no coinciden con los intereses del vendedor. En la lección consideraremos técnicas de comportamiento del vendedor LAST, LATTE, SPA, TASS y otras, que permitirán resolver el conflicto y mantener un contacto cálido con el cliente.
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Навыки, которым я научусь на курсе
Маркетинг и управление
Лекторы 1
Организатор
OHI-S
OHI-S is the world's leading educational platform for dentists worldwide!
Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.
We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.
Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.
OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.
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