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Getting Along: Talking It Out, Keeping Teams Strong

Английский

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Что включено:
1ч 24мин
1.25 CE Credits (ADA CERP)
Английский
English
Доступ к записи в течение 180 дней

Программа урока

– Team: if employees don't get along?

– The 7 C’s of effective communication

– 3 causes of conflict in the workplace

– The communication cycle in the team and with the patient

– 8 tools for conducting difficult discussion with the team

– Verbal and non-verbal communication methods

– Active listening as a guarantee of effective work.


Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.

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Лекторы (1 человек)

Award-winning, international speaker & the founder of Front Office RocksTM, a virtual training platform for dental teams that teaches office systems and methods to help practices achieve exceptional customer service.

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