Getting Along: Talking It Out, Keeping Teams Strong

– Team: if employees don't get along?

– The 7 C’s of effective communication

– 3 causes of conflict in the workplace

– The communication cycle in the team and with the patient

– 8 tools for conducting difficult discussion with the team

– Verbal and non-verbal communication methods

– Active listening as a guarantee of effective work.

Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorers, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.